Return & Exchange Policy

Dear Parent, 

 

Thank you for shopping at Super Baby Land! We are so confident in the quality of our products, that we offer 30 days money back guarantee. No questions asked!

At all times we appreciate you using Super Baby Land as your vendor to purchase items and your satisfaction is of utmost importance to us.
You may return any item that you are not satisfied with within 30 days after receiving your order, and you will receive a full refund once we receive the returned package. Contact us at support@superbabyland.com to guide you through the return process.
 * Please note that once the item has been shipped out, we can offer a refund only upon receiving the items back, and any shipping fee included in returning the item back will not be included in the refund. You are responsible for the return shipping fees. 

 

Note:

  1. All returned item/s must be in original packaging and condition. Item/s that arrived damaged will not be eligible for a refund.

  2. Super Baby Land does not have obligations toward any items that are returned by mistake.


    STEPS FOR RETURN & REFUND:

     

    Step 1: Send a return request to support@superbabyland.com with your name and the name of the item you purchased with us. 
    Step 2: Our customer service will reply within 24 hours.
    Step 3: Pack up the item/s you want to return and ship it back to our warehouse.
    Step 4: Once the Item is received by the warehouse your refund will be completed within 48 hours.

     

    Exchange Policy:

           Unfortunately at the moment we are not doing an exchange of items as a part of our service. If you wish a different item or same item but a different size, please place a new order.

     

    We once again wish to express our apologies for any inconvenience caused, if you have any further questions, please contact us at support@superbabyland.com

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